Labforward Cloud
All Systems Operational

About This Site

Welcome to Labforward's status page for our cloud services. On this page, we communicate the status of our public cloud services and updates about incidents and maintenance events.

While we're working our hardest to provide you with prompt updates, there might be a delay in delivering them. Rest assured, we're doing everything we can to keep you in the loop as quickly as possible.

https://www.labforward.io | https://support.labforward.io

Uptime over the past 90 days. View historical uptime.
Laboperator ? Operational
90 days ago
98.42 % uptime
Today
Labfolder & Labregister ? Operational
90 days ago
99.99 % uptime
Today
LabTwin ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Data Processing Delays - Recording of data points affected
Resolved - Our data processing infrastructure is running behind which is causing delay in processing of data points. Since it happens overnight, we reacted to late to the incident, which subsequently leads to storage overflow in one of the messaging system replica. This leads to the unfortunate incident on which data coming in after the storage overflowed until we manage to recover the service being discarded.

The platform are now recovered, and we'll continue to monitor for any potential issue. We deeply apologize for the issue and the inconvenience it may caused.
Nov 16, 00:00 CET
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Partial system availability
Resolved - The issue was identified as an over-allocation of resources (memory) on a specific server node. Temporarily increasing the number of server nodes and draining the tainted node force the resource planner to redistribute the services balancing out the resource allocation across all available nodes.

All our service are now back to normal. We'll continue to discuss internally for ways to improve the resource allocation planning to avoid similar issue.

We apologize for the inconvenience this may cause.
Nov 13, 16:46 CET
Investigating - Our monitoring system indicated an issue with one of the server node which are used to host our services. We're currently all-hands in investigating the issue.

This page will be updated as soon as we identifies and and fix the issue.
Nov 13, 16:09 CET
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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